Privacy Policy for RCS Communication
This Privacy Policy explains how SB Group of Institutions collects, uses, and protects your information when you interact with our RCS, SMS, or digital communication services.
1. Information We Collect
We may collect the following personal information:
- Name
- Mobile number
- Email address
- Academic interests and preferences
- Application-related information
2. How We Collect Information
Information is collected through:
- Website forms
- RCS interactions
- Admission enquiries
- Offline or online registrations
3. Purpose of Data Collection
Your information is used for:
- Admission processing
- Responding to enquiries
- Sending updates and notifications
- Student support services
4. Communication Channels
By providing your details, you agree to receive communication via:
- RCS (Rich Communication Services)
- SMS
- WhatsApp
- Email and phone calls
5. Data Sharing
We do not sell your personal data. However, we may share data with:
- Authorized service providers (RCS platforms, CRM tools)
- Regulatory authorities if required by law
6. Data Security
We implement reasonable security measures to protect your data. However, no system can be completely secure.
7. Data Retention
Your data will be retained only as long as necessary for admission and communication purposes, or as required by law.
8. User Rights
You have the right to:
- Request access to your data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of communication at any time
9. Opt-Out Policy
You can opt out of communications by replying STOP or contacting official support channels.
10. Third-Party Links
Our communications may include links to external websites. We are not responsible for their privacy practices.
11. Updates to This Policy
This Privacy Policy may be updated periodically without prior notice.
12. Contact Information
For any privacy-related concerns, please contact the official support of SB Group of Institutions.